Privacy and Refund Policy
We value your trust and are committed to protecting your privacy and providing a transparent refund policy. Please take a moment to read our Privacy and Refund Policy to understand how we handle your personal information and address refunds.
1. Privacy Policy
1.1. Information Collection
We collect and store information that you provide us when you engage with our services. This may include your name, contact details, and any other information you share with us.
1.2. Use of Information
We use the information you provide to deliver our services, communicate with you, and improve your experience with us. Your data is treated with the utmost confidentiality and is not shared with third parties without your consent, except as required by law.
1.3. Security
We employ industry-standard security measures to protect your data from unauthorized access or disclosure. While we take all reasonable precautions, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
1.4. Cookies
Our website may use cookies to enhance your browsing experience. These cookies do not collect personal information and can be disabled through your browser settings if you prefer not to use them.
2. Refund Policy
2.1. Refunds
Once a shoot date has been set, and services have commenced, no refunds will be provided. This policy aligns with our commitment to delivering the services you’ve engaged us for.
3. Intellectual Property
3.1. Ownership
We acknowledge that all intellectual property rights related to the content produced shall remain the property of the Client or their respective owners. We do not claim any ownership or rights over the content created during the course of our engagement.
4. Confidentiality
4.1. Non-Disclosure
Both parties agree to keep all confidential information disclosed during the term of our engagement confidential and not to disclose such information to any third party without the prior written consent of the other party. Your trust is essential to us, and we take confidentiality seriously.
5. Indemnification
5.1. Protecting Your Interests
We are committed to providing our services with the utmost care and professionalism. The Client agrees to indemnify and hold harmless KG Digital from any claims, liabilities, losses, and expenses arising out of our performance of the services under our engagement, except for claims arising from our gross negligence or willful misconduct.
If you have any questions or concerns regarding our Privacy and Refund Policy, please don’t hesitate to contact us at kam@kg-digital.com.
We are here to assist you and ensure a satisfactory experience.